About Our Support Programs
Our Support programs allow customers who are doing regular updates and changes on their web site to get savings on their costs by prepaying for the hours. The pricing structure for our support plans are below and you may also download a sample support agreement (pdf) for information on the benefits of our plans.
|
Support Plan Name
|
Monthly cost
($)
|
GRT
working days/weekend
(hrs)
|
Prepaid hours
|
Change-orders hourly rate
(per hour)
|
Cost of a prepaid hour
|
|
Default
|
free
|
48 / 72
|
N/A
|
$115
|
$115
|
|
Basic
|
100
|
24/48
|
1
|
$112
|
$100
|
|
Standard
|
160
|
24/48
|
2
|
$110
|
$80
|
|
Advanced
|
480
|
8/16
|
8
|
$100
|
$60
|
|
XL
|
860
|
4/8
|
16
|
$90
|
$53.75
|
GRT – Guaranteed Response Time
Default plan is automatically provided for each project, developed by Frontier Web Development, LLC